Your Staff Shouldn't Need 5 Systems To Deliver One Community Support Service
Most Community Supports providers manage documentation, authorizations, signatures, unit tracking, and billing across spreadsheets, PDFs, email chains, and disconnected software.
CareAutomate brings everything into one platform — so every visit, authorization, signature, unit, stay, and billing record stays connected from intake through reimbursement.
Built with and for California CalAIM providers.
Units Remaining
12 of 20 authorized
Claim Status
✓ Ready to submit
Real-Time Authorization & Utilization Tracking
Know exactly how many units have been used, how many remain, and which authorizations require attention — without maintaining separate spreadsheets.
What Running Community Supports On Spreadsheets Is Really Costing Your Team
Every week Community Supports providers lose valuable staff time to manual administration. When documentation, units, signatures, and billing live in separate systems, mistakes become expensive and audit risks rise.
Every week Community Supports providers lose valuable staff time to:
CareAutomate keeps everything in one member record. When documentation, units, signatures, and billing live in different systems, mistakes become expensive.
How Billing-Ready Is Your Community Supports Program?
Most Community Supports providers believe they're audit-ready and billing-ready. Many discover critical gaps in documentation, authorization tracking, utilization management, Transitional Rent workflows, and billing preparation. Take our free California Community Supports Readiness Assessment and find out where your organization stands.
Self-Assessment
25 Questions · 5 Minutes
Receive an instant scoring gauge report: Billing Ready, Moderate Operational Risk, or High Operational Risk.
Why We Built CareAutomate
California's Community Supports programs introduced entirely new operational challenges. Organizations suddenly needed to manage authorizations, documentation, signatures, utilization tracking, and billing while continuing to deliver exceptional care.
Most providers were forced to rely on spreadsheets, PDFs, email chains, and generic healthcare software that wasn't designed for Community Supports workflows.
We believed providers deserved something better.
CareAutomate was built specifically for California Community Supports providers—streamlining intake, documentation, authorizations, utilization tracking, billing, and reporting into one connected platform.
Every workflow we build has one purpose: reducing administrative burden so staff can spend more time helping members—not managing paperwork.
Built Around Your Workflow
CareAutomate isn't a generic EHR. It's purpose-built for California Community Supports, helping organizations simplify operations while staying compliant.
Trusted by providers from San Diego to Sacramento
CareAutomate is built alongside active CBOs to ensure full alignment with California CalAIM requirements.
10,000+
Visits Documented
9,000+
Signatures Captured
$1M+
Services Tracked
Built For California Managed Care Workflows
Configured to support Community Supports documentation and billing requirements across California Medi-Cal managed care plans.
Why Community Supports Providers Switch To CareAutomate
Most providers start with disconnected tools, but eventually run into the same friction points that delay billing and lead to compliance issues.
Most providers start with:
- •spreadsheets
- •PDFs
- •Google Forms
- •Shared drives
- •generic case management software
Eventually, managing multiple tools introduces data siloing, lost units, missing signatures, and billing reconciliation delays.
Documentation Lives In One Place
Authorizations live somewhere else. CareAutomate links both to the member record.
Billing Requires Duplicate Entry
Staff document services twice in old systems. With CareAutomate, they document once and it’s billing-ready.
Signatures Become A Bottleneck
Paper forms and missing signatures delay submissions. Electronic signatures are captured at point of service.
Managers Lack Visibility
No easy way to see utilization or authorization status. Get real-time utilization stats instantly.
Reporting Takes Too Long
Preparing reports becomes a monthly project. CareAutomate keeps compliance and reporting automated.
CareAutomate brings everything together.
Caseload tracking, member authorizations, e-signatures, per-diem stays, and direct-to-plan billing in a single secure environment.
Every Community Support,and exactly where we fit.
Fully supported and built end-to-end for the services below. Documentation, authorizations, signatures, unit tracking, stay tracking, and billing all live in one workflow.
| Community Support | What it's for | HCPCS Code |
|---|---|---|
| Housing Transition Navigation | Help members find and secure housing | H0043 U6 |
| Housing Tenancy & Sustaining | Keep members stably housed | T2041 U6 / T2050 U6 |
| Housing Deposits | Security deposits & setup costs | H0044 U2 |
| Transitional Rent | Up to 6 months rent (mandatory 1/1/26) | Code pending verification |
| Short-Term Post-Hospitalization Housing | Housing right after a hospital stay | H0043 U3 / H0044 U3 |
| Recuperative Care (Medical Respite) | Short-term residential recovery | T2033 U6 |
| Sobering Centers | Short-term recovery from intoxication | Code pending verification |
| Nursing Facility Transition / Diversion to ALF | Move members to assisted living | T2038 U4 / H2022 U5 |
| Community Transition / NF Transition to Home | Move members back to a home | T2038 U5 / H0044 U5 |
| Enhanced Care Management (ECM) | Whole-person care coordination | G9008 U1 / G9012 U2 |
| Day Habilitation | Build daily living, social, and community integration skills | T2020 / T2021 |
Housing Transition Navigation
Coming SoonHelp members find and secure housing
H0043 U6Housing Tenancy & Sustaining
Coming SoonKeep members stably housed
T2041 U6 / T2050 U6Housing Deposits
Coming SoonSecurity deposits & setup costs
H0044 U2Transitional Rent
Coming SoonUp to 6 months rent (mandatory 1/1/26)
Code pending verificationShort-Term Post-Hospitalization Housing
Coming SoonHousing right after a hospital stay
H0043 U3 / H0044 U3Recuperative Care (Medical Respite)
Coming SoonShort-term residential recovery
T2033 U6Sobering Centers
Coming SoonShort-term recovery from intoxication
Code pending verificationNursing Facility Transition / Diversion to ALF
Coming SoonMove members to assisted living
T2038 U4 / H2022 U5Community Transition / NF Transition to Home
Coming SoonMove members back to a home
T2038 U5 / H0044 U5Enhanced Care Management (ECM)
Coming SoonWhole-person care coordination
G9008 U1 / G9012 U2Day Habilitation
Coming SoonBuild daily living, social, and community integration skills
T2020 / T2021Outreach to initiate services: T1016 U8
Not Sure If We Support Your Program?
We configure specialized workflows. Book a walkthrough and we’ll tell you honestly if our platform is a fit for your specific program. No sales pressure, ever.
Not Sure Which HCPCS Codes Apply To Your Program?
Download our free California Community Supports & ECM HCPCS Reference Guide covering billing codes, modifiers, documentation requirements, and reimbursement guidance.
Request Your Free HCPCS Reference Guide
Your signed visit note does the work. Everything else follows.
No more reconciling an intake packet to a notes doc to a units spreadsheet to a signature app to a billing portal. In CareAutomate the member's record runs the whole lifecycle — intake and onboarding, every visit, the units or stay, the proof, and the claim or invoice all live in one place, built from your own forms and your signed notes.
Member Intake & Onboarding
Build your own intake, consent, release-of-information, assessment, and onboarding forms with a drag-and-drop builder. Staff and members can complete and e-sign forms directly in the platform, and everything flows into the member record automatically.
Visit Note Documentation
Staff document any supported Community Support — plus ECM — from their phone. Voice-to-text, offline-capable, and automatically tied to the correct member record.
Real-Time Visit Capture
Staff clock visits from the field with automatic timestamps and location verification tied to the member record. Live proof the visit happened, when and where, without end-of-day reconstruction.
Real-Time Unit & Stay Tracking
Each visit draws down authorized units in real time, while facility and bed-based services track per-diem stays. Staff always know what's left before scheduling and over-authorizations are flagged automatically.
Scheduling Tied to Authorizations
Schedule member visits and staff caseloads in a calendar that understands remaining authorized units. Schedule confidently without creating visits that can't be billed.
Electronic Signatures with Timestamps
Members sign directly on the device at the point of service. Every signature is time-stamped, linked to the visit, and stored permanently on the member's record.
Note → Claim or Invoice
A signed, checked note becomes a submission-ready record in the format your plan accepts — 837P, 837I, CMS-1500, or plan-specific invoice forms. Correct codes and modifiers are applied automatically.
Unit Billing & Expense Claims
Most systems only support unit billing. CareAutomate handles both unit-based services and itemized expense claims for deposits, transitional rent, and transition costs from the same platform.
Services, Codes & Plan Configuration
Each member is configured to the correct Community Support, HCPCS code, modifier, and Medi-Cal plan rules. Because modifiers define the service, CareAutomate applies the right configuration automatically.
Client & Employee Profiles
One profile per member with authorizations, plans, services, and history. One profile per staff member with credentials, productivity, scheduling, and visit history.
ECM and Community Supports are different benefits.We run both in one record.
Enhanced Care Management (ECM) is whole-person care coordination — care plans, populations of focus, and monthly per-member billing. It's a separate benefit from Community Supports, but the same organizations often deliver both.
Transitional Rent also requires ECM enrollment. Instead of managing multiple systems, CareAutomate keeps a member's ECM care plan and Community Supports services together in one record, so multi-program and behavioral health providers can run one platform instead of three.
ECM
Care plans
Populations of focus
Monthly billing
Community Supports
Housing services
Transitional Rent
Recuperative Care
One Member Record
ECM care plans, Community Supports services, authorizations, visits, signatures, units, and billing all in one place.
"Accepted" is not "paid."
CareAutomate closes that gap.
When a plan's portal accepts your file, it only means the format was valid — not that you'll be paid. Payment needs the right code and modifier, an active authorization, units inside the cap, and a note that backs it all up.
Because every CareAutomate record is built from a signed, checked, correctly-coded note, those are in place before it leaves your hands — so you submit clean the first time and rework fewer denials.
Portal
Accepted
Format validated only
Bank
Paid
Claim fully validated
CareAutomate bridges the gap
Transitional Rent is here. Bill it cleanly from day one.
Transitional Rent is now mandatory for every Medi-Cal managed care plan — up to six months of rental assistance for members with significant behavioral health needs experiencing or at risk of homelessness, and it requires ECM enrollment. CareAutomate ships pre-configured for Transitional Rent, with the payment/disbursement tracking it needs, next to Navigation, Tenancy & Sustaining, and Deposits.
Request Your Transitional Rent Readiness Guide
Transitional Rent Is Here. Most Providers Are Still Preparing.
Download our free Transitional Rent Readiness Guide covering documentation, eligibility, disbursement tracking, compliance, and billing readiness.
Why Generic Software Falls Short
Most case management or healthcare EHR platforms stop at documentation. CareAutomate is built specifically around the unique billing and tracking rules of California Community Supports.
✕Generic Healthcare/Case Management
- •Built for Home Health, Medical, or Behavioral Practices
- •Stops at documentation — no unit tracking
- •Requires duplicate entry for Medi-Cal billing
- •No support for itemized Housing Deposits or Transitional Rent tracking
- •Licensing priced per seat — gets expensive as staff scales
✓CareAutomate
- ✓Built specifically for California CalAIM workflows
- ✓Connects documentation, authorizations, and billing in one flow
- ✓Auto-generates clean 837P, 837I, or plan-specific invoices
- ✓Itemized per-diem stay and expense claim tracking built-in
- ✓Priced around active members with unlimited staff users
Why Community Supports Providers Choose CareAutomate
Most software platforms serving California providers were originally built for healthcare organizations with very different workflows.
| Capability | CareAutomate | Generic Case Management | Spreadsheets |
|---|---|---|---|
| Community Supports Workflows | ✓ Yes | No | No |
| Housing Navigation Tracking | ✓ Yes | Partial | Manual |
| Housing Deposits Tracking | ✓ Yes | No | Manual |
| Transitional Rent Workflows | ✓ Yes | No | Manual |
| Recuperative Care Tracking | ✓ Yes | Partial | Manual |
| Authorization Tracking | ✓ Yes | Partial | Manual |
| Remaining Unit Visibility | ✓ Yes (Real-time) | Rarely | Manual |
| Per-Diem Stay Tracking | ✓ Yes | Rarely | Manual |
| Electronic Signatures | ✓ Yes (Point of service) | Partial | No |
| Billing Readiness Workflows | ✓ Yes (Automatic) | Partial | No |
| Audit Trail | ✓ Yes (Automated) | Partial | No |
| Community Supports Focus | ✓ 100% Dedicated | No | No |
Disclaimer: This comparison reflects publicly available capabilities and common implementation patterns. Software capabilities vary based on configuration and custom development.
New to Medi-Cal billing, or switching systems? We move you over — you don't lift a finger.
Most providers are documenting within days. We bring your clients, authorizations, and staff over for you (free migration), train your team, and stay on the line through your first full billing cycle. If you're a grant-funded organization billing Medi-Cal for the first time, that's exactly who we built onboarding for.
Day 1
Free data migration
We bring your clients, authorizations, and staff over — you don't lift a finger.
Day 2–3
Team training
We train your staff on the platform and make sure everyone is confident before go-live.
First billing cycle
We stay on the line
We're with you through your first full billing cycle to ensure clean claims from day one.
Typical Implementation Timeline
We make the switch painless. Most teams are fully trained and documenting in under three weeks.
Free Data Migration
We securely import your clients, active authorizations, and staff accounts from spreadsheets or legacy software.
Dedicated Team Training
We train your staff on documentation and scheduling workflows. Designed For Non-Technical Teams: Most staff learn documentation workflows in a few hours, not weeks.
Go-Live & Support
Your team is live documenting. We stay on the line and check claims through your first complete reimbursement cycle.
Switching Doesn't Have To Be Risky
Most California Community Supports providers are documenting independently within days. We mitigate all onboarding risks with free migrations, transparent pricing, and live billing support.
Need multi-program or multi-county support? CareAutomate is pre-configured to easily scale as you add new services or counties.
Our Switching Guarantees:
- ✓
Free Migration
We handle the migration of your current clients, staff, and active authorizations.
- ✓
Unlimited Staff Users
Include your entire case management, scheduling, and billing team at no extra cost.
- ✓
Dedicated Onboarding
A dedicated CalAIM implementation partner walks your team through training.
- ✓
Keep Your Data
Export all client documents, notes, and authorization history at any time.
- ✓
Cancel Anytime
No locked-in contracts. Cancel or modify your plan as your caseload shifts.
- ✓
Live Billing Cycle Support
We stay on the line and check claims through your first complete reimbursement cycle.
Built for HIPAA and Audit Readiness.
HIPAA-compliant infrastructure, signed Business Associate Agreement, role-based access, and continuous automated auditing so you are always prepared for health plan reviews.
HIPAA Compliant
Infrastructure & processes meet healthcare security standards.
BAA Included
Signed with every customer to guarantee complete data compliance.
Role-Based Access
Enforces least-privilege security controls across your team.
Data Ownership
Your data belongs to you. Export notes and client records anytime.
Audit-Ready By Design
Track every action with audit logs. Every authorization, signature, and note remains linked.
Automatic Backups
Continuous real-time backups protect your operations against accidental data loss.
Pricing Built For Community-Based Organizations
Most Community Supports providers aren't large hospital systems. That's why CareAutomate is priced around active members instead of expensive per-user licensing. Unlimited staff users are included in every plan. No per-seat contracts, and no catch.
What counts as an active client?
An active client is a member with at least one billable visit or service during the month. Staff users are always unlimited.
Starter
Up to 15 active clients
Ideal for small Community Supports providers getting started with Medi-Cal billing.
Professional
Up to 40 active clients
Built for growing organizations managing multiple services and staff.
Enterprise
Up to 60 active clients
For established providers needing advanced operational oversight.
Custom
Let's Talk
60+ active clients / multi-county
Custom implementation, onboarding, and support.
Nonprofit Discount
501(c)(3) organizations receive 10–20% off eligible plans.
Optional Add-On
Custom Form Builder
+$49/month
Common questions
Cleaner encounter data from your Community Supports network — with less rework for your team.
The same correctly coded, signed, checked record your contracted CBOs produce in CareAutomate is the encounter data you report to DHCS. That means correct HCPCS-and-modifier combinations on every record, fewer rejected claims and invoices, and Community Supports providers who are billing-ready in days.
Built to support your capacity-building and data-readiness goals.
Why health plans partner with CareAutomate
Cleaner encounter data
Correct HCPCS codes and modifiers applied consistently.
Reduced claim rework
Signed and validated records before submission.
Faster provider readiness
Community Supports providers can become billing-ready in days, not months.
Focus Areas
See One Of Your Actual Community Supports Workflows Run End-To-End
In 20 minutes, we'll show exactly how CareAutomate manages documentation, signatures, authorizations, unit tracking, and billing preparation using your organization's actual workflow.
No generic software demo. No sales presentation. Just a practical walkthrough of how your team could operate in one connected system.
See your workflow running in CareAutomate.
Most providers replace 3–5 separate tools
Documentation, signatures, spreadsheets, authorization tracking, and billing preparation managed in one platform.